Greetings

Dr. Daneshgar and Dr. Lo would like to take this opportunity to welcome you to our office for your Oral and Maxillofacial Surgical needs. We strive to assure that each and every one of our patients is made comfortable and we are staffed with knowldgeable, qualified, and caring personnel. We are Board Certified in Oral & Maxillofacial Surgery and hold a Fellowship from the American Association of Maxillofacial Surgeons. Cedars-Sinai Medical Center has us on staff and we work closely with most major hospitals within the greater Los Angeles area.

We look forward to providing you with the best surgical care possible. If you have any questions feel free to call our business staff and ask for them by name. Our front office staff consists of Connie (Office Manager), Janet and Luiza (Front Office), and Mary (Billing Coordinator). Our surgical staff includes Elsa, Rita, and Maritess who would be more than happy to assist you with any questions you may have.

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Background Information

Oral and maxillofacial surgery requires up to 6 additional years of hospital based surgical and anesthesia training. As oral and maxillofacial surgeons, Dr. Daneshgar and Dr. Lo manage a wide variety of problems relating to the mouth, teeth and facial regions. Dr. Daneshgar and Dr. Lo practice a full scope of oral and maxillofacial surgery with expertise ranging from cosmetic facial surgery to corrective jaw surgery and wisdom tooth removal. They can also diagnose and treat facial pain, facial injuries and TMJ disorders, and performs a full range of dental implant procedures.

Our staff is trained in assisting with I.V. sedation within our state of the art office setting. Patients are continuously monitored during and after surgery. In addition, general anesthesia provided by a board certified anesthesiologist is available within our facility.

Surgical Staff

The surgical staff at our practice are experienced, certified oral and maxillofacial surgical assistants, who assist in administration of I.V. sedation and surgery. We also have a trained registered nurse (RN) to assist in surgery. All staff are informed administrative personnel, well-versed in health and insurance policies and are CPR certified.

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Consultation

Your initial appointment will consist of a consultation explaining your diagnosis and treatment options. Occasionally, surgery can be done the same day as the consultation. However, a complex medical history or treatment plan will require an evaluation and a second appointment to provide treatment on another day.

Please assist us by providing the following information at the time of your consultation:

• Your surgical referral slip and any X-rays if applicable
  
• A list of medications you are presently taking
  
• If you have medical or dental insurance, bring the necessary completed forms. This will save time and allow us to help you process any claims.

Important: All patients under 18 years of age must be accompanied by a parent or guardian at the consultation visit.

A pre-operative consultation and physical examination is mandatory for patients undergoing IV anesthesia for surgery. Please have nothing to eat or drink 8 hours prior to your surgery. You will also need an adult to drive you home.

Please alert the office if you have a medical condition that may be of concern prior to surgery (i.e. diabetes, high blood pressure, artificial heart valves and joints, rheumatic fever, etc.) or if you are on any medication (i.e. heart medications, aspirin, anticoagulant therapy, etc.)

X-Rays

If your dentist or physician has taken x-rays, you may request that they forward them to our office. If there is not enough time, please pick them up and bring them to our office. If additional films are necessary, they can be taken at our facility.

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Financial Information

For your convenience we accept Visa, MasterCard and Discover. We deliver the finest care at the most reasonable cost to our patients, therefore payment is due at the time service is rendered unless other arrangements have been made in advance. If you have questions regarding your account, please contact us at 323.653.9440. Many times, a simple telephone call will clear any misunderstandings.

Please remember you are fully responsible for all fees charged by this office regardless of your insurance coverage.

We will send you a monthly statement. Most insurance companies will respond within four to six weeks. Please call our office if your statement does not reflect your insurance payment within that time frame. Any remaining balance after your insurance has paid is your responsibility. Your prompt remittance is appreciated. We can make arrangements for a monthly payment plan but that must be done prior to the actual procedure.

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Insurance Information

At the office of Drs. Daneshgar and Lo we make every effort to provide you with the finest surgical care and the most convenient financial options. To accomplish this we work hand in hand with you to maximize your insurance reimbursement for covered procedures. If you have any problems or questions, please ask our staff. They are well informed and up-to-date. They can be reached by phone at 323.653.9440. Please call if you have any questions or concerns regarding your initial visit. Please bring your insurance information with you to the consultation so that we can expedite reimbursement.

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Scheduling

Our practice is open Monday - Friday from 8 am until 5 pm. We will schedule your appointment as promptly as possible. If you have pain or an emergency situation, every attempt will be made to see you that day.

We try our best to stay on schedule to minimize your waiting. Due to the fact that we provide surgical services, various circumstances may lengthen the time allocated for a procedure. Emergency cases can also arise and cause delays. We appreciate your understanding and patience.

Please call 323.653.9440 with any questions or to schedule an appointment.

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